Total Quality Management PPT

The quality management involves concepts such as total quality, quality assurance, statistical process control, among others. The technique of total quality was noticeably taken by the Japanese after the Second World War. Factories like Toyota have for much of the investment in quality processes. Kaizen, which means change for the better, is a principle that has enabled Japan to focus on quality and which has given impetus for companies to have the position to focus on total quality (TQM).

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